Terms of Service

These Terms of Service (“Terms”) govern your use of Broken Soul (the “Service”), provided by Double J Labs (“Company”, “we”, “us”). By using the Service, you (“User”, “you”) agree to these Terms and our policies.

1. Purpose

These Terms set forth the rights, obligations, and responsibilities between Double J Labs and users regarding the use of Broken Soul and all related services and content.

2. Definitions

  1. Service: Refers to the mobile game “Broken Soul” and all related features, content, and services provided by Double J Labs.
  2. User (Member): Any individual who agrees to these Terms and uses the Service.
  3. Content: All in-game items, data, images, sounds, UI, and related assets made available through the Service.

3. Acceptance and Modification of Terms

  1. These Terms apply to all users of the Service.
  2. Double J Labs may update or amend these Terms to comply with laws or improve the Service. Changes will be announced in-app or on the official website prior to becoming effective.
  3. If you do not agree to the revised Terms, you must discontinue use of the Service and may request account deletion.

4. Account Registration and Access

  1. Account creation may require social login, guest access, or other registration procedures within the app.
  2. By registering or using the Service, you represent that you are at least 14 years old or the legal age required in your country to use such services.

5. Service Provision and Changes

  1. Double J Labs provides access to the Broken Soul game and related features, which may be updated, modified, or discontinued at any time with prior notice when feasible.
  2. The Company is not liable for any loss caused by modification, suspension, or discontinuation of the Service if notice is provided in advance where possible.

6. User Obligations

  1. Users must comply with all applicable laws, these Terms, and posted policies.
  2. Users may not:

7. Account and Data Management

  1. Users are responsible for safeguarding their account and login credentials.
  2. The Company is not liable for damages resulting from unauthorized access caused by the user’s negligence.
  3. Users can request account deletion at any time through our Account Deletion Page.

8. Service Restrictions and Termination

  1. The Company may restrict, suspend, or terminate user accounts for violations of these Terms, applicable laws, or policies. Please note that the Company may, at its sole discretion and without prior warning, impose restrictions, suspend, or terminate user accounts—including deletion of accounts and data—if you violate these Terms, applicable laws, or policies.
  2. Users may discontinue use and request account deletion at any time.

9. Paid Services, Billing, and Refund Policy

  1. The Service may offer in-app purchases, including virtual items and other paid content.
  2. All payments, billing, and refunds are managed in accordance with Google Play’s payment and refund policies and applicable laws.
  3. Refund requests for in-app purchases must be made through Google Play. For details, visit Google Play’s refund policy.
  4. If you are under the legal age (minor), you must have parental or guardian consent to make purchases. Purchases made without such consent may be canceled by a legal guardian in accordance with applicable law.

10. Intellectual Property

  1. All content and intellectual property related to the Service belong to Double J Labs or its licensors. Users are granted a limited, non-exclusive, non-transferable right to use the Service for personal, non-commercial purposes.
  2. Users may not copy, distribute, transmit, publicly display, or otherwise exploit any part of the Service without prior written consent from Double J Labs.

11. Privacy Policy

We value your privacy and handle all personal data in accordance with applicable laws and our Privacy Policy. Please review our Privacy Policy for more information about data collection, use, and rights.

12. Limitation of Liability

  1. Double J Labs is not liable for damages arising from force majeure, unavoidable events, or user negligence.
  2. The Company is not responsible for any loss or damage arising from the use of free services.

13. Dispute Resolution and Jurisdiction

  1. We encourage users to contact us first to resolve any disputes or concerns.
  2. If a dispute cannot be resolved amicably, it will be subject to the laws and courts of the jurisdiction in which Double J Labs is headquartered.

14. Miscellaneous

Important Links:
Privacy Policy  |  Google Play Refund Policy